Lay-by Terms and Conditions

These Lay-by Terms and Conditions ("Terms") govern the use of our lay-by service at Hide & Seek Kids. By entering into a lay-by agreement with us, you agree to abide by these Terms, as well as the applicable Australian Consumer Law requirements. Please read these Terms carefully before proceeding with a lay-by.

  1. Deposit:

    • A non-refundable deposit of $150 is required for each new lay-by.
    • The deposit becomes non-refundable after the expiration of the 7-day cooling off period.
    • The deposit must be paid within 5 business days to secure the lay-by. Failure to do so may result in lay-by cancellation.

  2. Cooling off period:

    • The cooling off period begins upon payment of the deposit, as indicated on your invoice.

  3. Term:

    • The standard lay-by term is 90 days.
    • For Christmas lay-bys, the term is rolling, with the final day for Christmas lay-by being 22nd November 2023.
    • All lay-by payments must be completed by the specified final day, which can be found on your lay-by invoice.

  4. Payments:

    • Lay-bys from Hide & Seek Kids are self-managed, allowing you the flexibility to make payments as frequently and in whatever amounts you prefer.
    • Once a Lay-by is completed Hide & Seek Kids will organise for your order to be dispatched. Hide & Seek Kids can not hold your order and delay shipment.

  5. Payment Methods:

    • The only accepted payment method for lay-bys is via bank deposit.
    • Cash payments are accepted for settling outstanding balances when collecting your order from our location.

  6. Cancellation:

    • If you decide to cancel your lay-by after the cooling off period or fail to collect your lay-by items by the due date, we will refund all amounts paid, except for the $150 non-refundable deposit.
    • Lay-by cancellations must be requested through our "contact us" page on the Hide & Seek Kids website.

  7. Sale Items:

    • Sale items are not eligible for inclusion in a lay-by.

  8. Collection:

    • Goods under a lay-by must be fully paid for before they can be collected.

  9. Australian Consumer Law Requirements:

    • In addition to these Terms, your lay-by agreement is also subject to the requirements of the Australian Consumer Law.
    • Your rights under the Australian Consumer Law, including guarantees and remedies for faulty or unsatisfactory goods, are not affected by these Terms.

By initiating a lay-by with Hide & Seek Kids, you acknowledge that you have read, understood, and agreed to these Lay-by Terms and Conditions. These Terms, along with any relevant invoices and communication, constitute the entire agreement between you and Hide & Seek Kids regarding the lay-by arrangement. If you have any questions or concerns, please contact us through the provided "contact us" page on our website.